Privacy Policy

This Website Privacy Policy describes how IPCN, Innovative Preventative Care Networks, may collect, use, disclose, and safeguard information when a visitor uses the public IPCN website.

This policy applies to public website visitors and people who choose to submit information through public website contact or scheduling inquiry experiences when those experiences are available for production use.

This policy does not apply to workforce, contractor, job-applicant, vendor-contracting, or clinical-care records unless IPCN provides a separate notice that says otherwise.

Ordinary website information is different from Protected Health Information, medical records, vaccination records, preventive screening records, care-management records, referrals, and other healthcare records.

This website policy does not replace any HIPAA Notice of Privacy Practices that may apply to Protected Health Information handled by an appropriate covered healthcare entity or other responsible healthcare organization.

Healthcare information connected to clinical services may be governed by separate notices provided by the healthcare entity responsible for the service. IPCN does not use this public website policy to describe or govern production clinical records unless that is separately established and disclosed.

Visitors may voluntarily provide information such as name, organization, role, general inquiry type, email address, phone number, location-related context, and a general message.

Visitors should keep public website messages general. The public Contact and Schedule experiences are not intended for medical records, diagnoses, treatment details, insurance records, medication lists, sensitive health information, or PHI.

When production inquiry delivery is enabled, IPCN may use contact or scheduling inquiry information to review the request, identify an appropriate response path, communicate about the inquiry, and coordinate follow-up steps.

A scheduling inquiry or visit request submitted through the public website is not a confirmed appointment. IPCN must confirm availability, details, and any applicable service requirements before a visit is scheduled.

At this preview stage, the public Contact and Schedule forms remain non-production experiences. They do not send, store, or deliver entries, and visitors should use placeholder information only.

Like most websites, the IPCN public website may receive limited technical information from a browser or device, such as IP address, browser type, device information, referring page, pages viewed, dates and times of access, and basic interaction or error information.

The site may use cookies or similar browser technologies if needed to support ordinary website operation, language preference, security, performance, or user experience. IPCN does not identify any active third-party analytics or advertising-cookie vendor in this policy unless one is later configured and disclosed.

IPCN may use public website information to operate and maintain the website, respond to inquiries, route communications internally, support requested follow-up, improve website content and usability, protect the website, troubleshoot issues, and comply with applicable obligations.

IPCN may also use aggregated or de-identified website information to understand general website activity, provided that the information is not used to identify a specific visitor.

IPCN may work with service providers or vendors that support website hosting, website maintenance, communications, security, operational tools, or similar business functions.

These providers are expected to use information only as needed to provide services to IPCN or as otherwise permitted by applicable requirements. Based on the current site configuration, IPCN has not identified a sale of personal information through this public website.

IPCN may disclose website information if required to do so by law, regulation, subpoena, court order, government request, or similar legal process.

IPCN may also disclose information when reasonably necessary to protect the rights, safety, property, or security of IPCN, website visitors, community members, partners, or others; to detect or prevent misuse; or to enforce applicable website terms.

IPCN uses reasonable administrative, technical, and organizational safeguards designed to protect website information against unauthorized access, misuse, loss, or alteration.

No website, network, system, or transmission method can be guaranteed to be completely secure. Visitors should not send medical details, sensitive health information, or PHI through public website forms.

IPCN may retain website information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, operating the website, maintaining business records, resolving disputes, supporting security, and meeting legal or operational requirements.

Retention needs may vary based on the nature of the information, the purpose for which it was provided, and applicable legal, contractual, or operational requirements.

The public IPCN website is intended for a general adult audience and is not directed to children. Children should not submit personal information through the public website.

If IPCN learns that a child provided personal information through the public website without appropriate permission, IPCN may take reasonable steps to delete or limit that information as appropriate.

The IPCN website may link to websites, resources, or services that IPCN does not operate. IPCN is not responsible for the privacy practices, content, or security of those external websites.

Visitors should review the privacy notices and terms provided by any external website they choose to visit.

Depending on where a visitor lives and how the website is used, the visitor may have rights or choices regarding certain personal information, such as requesting access, correction, deletion, restriction, or information about certain uses or disclosures.

IPCN will review privacy requests in light of the information involved and applicable legal requirements. Some requests may be limited by legal, security, identity-verification, operational, or recordkeeping obligations.

To make a website privacy request, use the mailing address or public website privacy email below.

IPCN may update this Website Privacy Policy from time to time. When the policy changes, IPCN will update the effective date or last-updated date on this page.

Continued use of the public website after an update means the visitor has access to the updated policy for the website going forward.